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PVI & the Leapfrog Group present
the 3rd annual Patients’ View Impact Awards
Honoring the Experience of Health Care As Seen by Patients.

Patients or their loved ones are eligible to enter the competition, which will be offered in three categories (one new this year), each with a $1,000 cash award for the story teller, and paid travel to receive the award in Washington D.C.:

The Patients’ View Impact Award honors an engagingly presented patient’s story told and submitted by the patient or their loved one, judged by the story’s potential to have a positive impact on improving the delivery of any aspect of health care.

The Patients’ View Partners in Healing Award honors an engagingly presented patient’s story, told and submitted by a patient or patients’ loved one, showcasing how partnership between a patient or their loved ones and clinician(s), hospital, or payers achieved a healing health care event or experience.

The Hope Award honors a first-person story of a patient or family-member about the struggle of an adolescent or teen to get appropriate help in a mental health or substance abuse crisis.

About the PV Impact Awards

Do you have an unforgettable story that says something important about what patients want, need, and have the right to expect?

Submissions are now open for the 2017 Patients’ View Impact Awards, the only national awards to highlight the power that patients and families can have in changing healthcare for the better. For the third year, The Patients’ View Institute (PVI) is joining with the Leapfrog Group (a national voice for healthcare purchasers) to co-present the Awards on stage during Leapfrog’s annual "Top Hospital" awards dinner at the first National Health Care Ratings Summit December 6 – 7 in Arlington, Virginia.

PV Impact Award winners receive a $1,000 cash prize, with stories judged based on their capacity to impact the national health care conversation from the patient’s perspective. In previous years, the presentation of these stories has moved hundreds of top hospital executives, journalists and business leaders in the audience to a standing ovation. "These stories remind us why our work to improve health care matters", says Leapfrog President and CEO Leah Binder.

Overview of the 2017 PV Impact Awards

This year winners will be selected in three Award Categories:

  • The Patients’ View Impact Award: honors a patient’s story told and submitted by the patient or their loved one, judged by the story’s potential to have a positive impact on improving the delivery of any aspect of healthcare. Last year’s winner: 12-year- old Wendy Wooden of Sharon, MA. Calling on her own frequent visits to the hospital, Wendy worked with her mother, Darcy Daniels, with services donated by Boston architectural firm Payette to create “You Are Here: Wendy’s Welcome to the ED”, a video welcoming children to the pediatric emergency department (ED) of Mass General Hospital for Children (MGHfC).
  • The Patients’ View Partners in Healing Award honors a patient’s story told and submitted by a patient or patients’ loved one, showcasing how partnership between a patient or their loved ones and one or more clinicians, hospital, or system achieved a healing healthcare event or experience. Last year’s winner: Rebecca (Becky) White of Baytown, Texas. When Becky’s son Wade was born with multiple special needs, she became frustrated trying to communicate effectively with his medical team. Becky went to school to become an RN, and then obtained an MBA, hoping to learn the different “languages” of health care. She invoked the CEO of her hospital to shadow her at the patients’ bedsides. Not only did he do so, but some forty other hospital executives followed suit, helping co-create a deeper culture of patient-centeredness at Texas Children’s.
  • This year, PVI will also present the Hope Award, honoring a first-person patient or family story about an adolescent or teen’s struggle to get appropriate help with a mental health or substance abuse crisis. Building on research PVI undertook in 2016 with the Jewish Healthcare Foundation, the award encourages the sharing of stories to better surface the full extent of the challenges and stigmas families face getting help for their kids, along with opportunities for effective treatment.


  • All submissions will be stories as told by patients or their loved ones, in writing, video, audio, artwork, photographs or any other format they prefer. If you’re a clinician, encourage the patient or family at the heart of your story to submit for the “Partners in Healing” Award. (Partner clinicians or organizations also receive awards, but no cash prize.)
  • Submission deadline has been extended until Friday, Oct. 20, 2017 at 6 PM EST. Submissions will be accepted until Friday, Oct. 13, 2017 at 6 PM EST.
  • Stories must relate to experiences in the U.S. and author must currently reside in the U.S.
  • Entries must be submitted through form in the Patients’ View Institute website ( All fields, including a valid email address and phone number, must be completed. PVI respects your privacy and will not share or sell your personal information.
  • You must include an original video (between 30 seconds and two minutes) of yourself introducing the story. A cell phone camera is fine. Production quality is not important, but your enthusiasm is! Please upload the video to YouTube or Vimeo and paste the link in the submission form. Here's a simple “how-to” article.
  • Written entries should be under 750 words. Video should be a maximum of 3 minutes. All types of entries accepted, including written stories, photos, recorded songs, poems, dance, drama, etc. Don’t stress about grammar, spelling or making it perfect. Great stories shine through. Your story can be can be insightful, inspiring, cautionary, instructive, humorous, etc. or a combination. PVI reserves the right to edit or modify submissions to enhance impact in a way that is consistent with submission’s core message
  • The spirit of the contest is solutions-oriented. If your submission reflects a negative experience of care, consider incorporating what would have made your experience better (or what you'd advise others to ask for).
  • In addition to the required video introduction, the inclusion of additional visual elements (photos, video, anything that helps tell the story) in submissions is strongly encouraged!
  • PVI and Leapfrog employees, advisors and board members serve as judges. They are ineligible for award consideration.
  • Winner will be notified by Friday, November 3rd and must be available to be in Arlington, VA late afternoon on December 7th, 2017. Transportation and lodging for Award recipients (one per category) will be provided.
  • By participating, each entrant grants PVI, Leapfrog and Sponsors permission to use his/her name, likeness or comments for publicity purposes without payment of additional consideration, except where prohibited by law.


Prize is non-transferable. Sponsors reserve the right to terminate, suspend or amend the contest, without notice, and for any reason, including, without limitation, if Sponsors determine that the contest cannot be conducted as planned or should a virus, bug, tampering or unauthorized intervention, technical failure or other cause beyond Sponsor’s control corrupt the administration, security, fairness, integrity or proper play of the contest. Sponsors are not responsible for incorrect or inaccurate transcription of entry information, or for any human error, technical malfunction, or lost or delayed data transmission, human or otherwise.

"Data can persuade people, but it doesn't inspire them to act; to do that, you need to wrap your vision in a story that fires the imagination and stirs the soul."

—Harvard Business Review

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We make it easy for you to tell your story, your way, online, on the phone or even in a letter, and in your language. (Really! Our staff will translate it.)

Submit this simple form with any videos or documents that make your story come alive.

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